Paul Annett is the Owner of inTransition LLC. He has more than 25 years of experience in corporate management and consulting and has successfully helped first-generation family-owned businesses transfer their leadership to the second generation. This is Paul’s second guest appearance and today he dives into what makes leaders successful. Paul believes it’s their ability to handle and manage conflict effectively (and their awareness of conflict in the workplace) that helps people feel heard and feel like their situation has been resolved.
[1:50] What’s the most common cause of a leader’s long-term success or failure?
[2:15] Who is Paul and what does he do for his clients?
[5:15] How you deal with conflict determines the success of the relationship and the business.
[5:55] The funny thing is, the stronger the leader, the less awareness they might have about conflict happening within the organization.
[7:40] Everything in life is tied down to good communication. Paul has spent a lot of time studying how to deal with differences.
[8:15] What is conflict to you and how do you view it?
[8:40] There are two different definitions of conflict. Paul breaks this down.
[13:45] The common complaint Paul hears when people quit their job is that they didn’t feel listened to or heard.
[16:10] Paul shares his process on how he helps leaders become aware of their conflict patterns.
[19:30] To be in a relationship is to be in conflict. You’re never going to be in a relationship long-term without seeing things differently.
[21:35] There are three myths about conflict. Myth #1: Give it time.
[26:00] Myth #2: Confrontation weakens relationships.
[29:55] Myth #3: The presence of conflict equals bad management.
[31:55] Paul shares a story about how internal conflict was eating the business alive.
[37:55] How do you get people to engage in healthy conflict and face confrontation?
[47:00] There is your way, his/her way, and there is a middle way/third option. That’s the ground you want to try to strive for.
Mentioned in This Episode:
Email Todd: Todd@Dynastylc.com
Email Paul: Paul@inTransition.com
Call Paul: 651-261-0326